A woman came to me the other day petrified of talking to strangers. Her upline was suggesting she hand out catalogs in line at the grocery store, to other moms at school and in several other places this woman visited.
If talking to strangers is not comfortable to you, then handing out catalogs to strangers is going to be even more petrifying.
My suggestion is to put the catalogs away for right now and instead get comfortable just speaking with strangers.
Step one – Make it a goal to say hello to ten strangers per day. Nothing more, just looking at someone and saying hello. You might say hello to another mom picking up her child at school. You might say hello to someone else pumping gas while you’re at the station. You might say hello to the person behind you in line at the pharmacy. Wherever you are, make it a point to say hello to ten people per day.
Step two – Start a conversation with ten strangers per day. At this point, you should be ok just saying hello to strangers. Now the goal is to start a conversation. You might comment on the weather. You might comment on something the other person is wearing. You might comment on the price of something. What you say is going to depend on where you are and who you’re speaking to. At this point, all you’re doing is starting the conversation. If the person doesn’t answer, that’s fine because your only goal is to start the conversation.
Step three – You should now feel a bit more comfortable speaking to strangers. It’s now time to offer something from your business to the stranger. You can offer a catalog or a free sample. What I do is reach my arm out and say, “I’d like to give you ______.” Human instinct is to reach out and accept whatever is being offered to you. At this point, all you’re doing is giving someone a catalog, a flyer or a sample. You’re not asking questions, you’re just giving a stranger something.
Step four – You have now said hello, started a conversation and given a catalog to strangers. Now it’s time to engage in conversation. If you sell a nationally known brand ask the question, “Have you ever used such and such products before?” Their answer might let you know that you’ve got a potential customer standing right in front of you. If they tell me yes, I ask if I can call them for an order later in the week, then I get their name and phone number or email address. If they tell me no, I might say “I hope you’ll take a look at the catalog.” Depending on their reaction I may or may not ask for contact information on them.
Talking to strangers does not come naturally for everyone. If it’s not natural for you, use these four steps to go from being petrified to comfortable with the strangers you encounter each day.